FAQ
What materials are your jewelry pieces made from?
Our jewelry is crafted from high-quality materials including stainless steel, titanium, tungsten, and silver. Each piece is designed to be durable and long-lasting.
Is stainless steel jewelry hypoallergenic?
Yes, stainless steel is hypoallergenic and a great option for those with sensitive skin. It’s resistant to tarnishing and fading, making it ideal for everyday wear.
How do I care for my titanium jewelry?
Titanium jewelry is low-maintenance. Simply clean it with mild soap and water, and avoid exposing it to harsh chemicals or extreme temperatures to maintain its appearance.
What is the difference between tungsten and titanium jewelry?
Tungsten jewelry is incredibly durable and scratch-resistant, while titanium is known for its lightweight nature and corrosion resistance. Both materials offer unique qualities to suit different preferences.
Will silver jewelry tarnish over time?
Silver jewelry may tarnish due to exposure to air and moisture. To prevent tarnishing, store your silver pieces in a dry, airtight container and clean them with a soft cloth regularly.
What is the shipping and replacement policy?
We offer fast and secure shipping options. If you’re not satisfied with your purchase, you can initiate a replacement within 15 days of receiving your order. Please refer to our Returns & Exchanges page for detailed information.
How do I find my ring size?
Our Ring Size Guide can help you determine your ring size accurately. You’ll find various options including diameter to measure your finger and find the perfect fit.
How will my jewelry be packaged when I receive it?
We take great care in packaging your jewelry to ensure it arrives in pristine condition. Each piece of jewelry is delicately placed in a secure box, pouch, and compliments card, making it a perfect and presentable gift.
Can I include a gift receipt without pricing in the package?
Absolutely! If you’re purchasing a gift, you can request a gift receipt that excludes pricing information. This allows the recipient to enjoy their jewelry without seeing the cost.
Are your products covered by a warranty?
Yes, our jewelry comes with a limited warranty that covers manufacturing defects. Please review our Warranty Policy for specific details on coverage and terms.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
